Last Updated: September 26, 2026
Altered States Wellness (“we,” “us,” or “our”) respects and protects the privacy of our visitors, clients, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across our website, franchise inquiries, booking forms, SMS messaging, and other services. This Privacy Policy applies to Altered States Wellness brand websites, forms, communications, and participating Altered States Wellness franchise locations. Each franchise location may be independently owned and operated.
We collect personal information you voluntarily provide, including:
We may use your information to:
Providing your phone number alone does not constitute consent to receive SMS messages. Where SMS consent is offered, you opt in only through a clear affirmative action, such as selecting an optional checkbox that is unchecked by default. Marketing consent and recurring transactional/service-message consent are collected separately when both are offered. This includes:
At any point you may:
Message and data rates may apply. Message frequency will vary.
To ensure compliance, we clearly state opt-in language at each point of lead capture:
SMS opt-in disclosures identify the sender/business name, the type of messages being requested, that message frequency will vary, that message and data rates may apply, how to get help (HELP), how to opt out (STOP), and links to the Privacy Policy and Terms of Use. When both marketing and recurring transactional/service SMS are offered, each category uses a separate optional checkbox.
These disclosures appear next to each applicable checkbox used when collecting contact information, and each checkbox is unchecked by default.
We may share your data with third-party service providers (e.g., LeadConnector) who assist with booking or messaging. These partners are contractually obligated to maintain data confidentiality and protect your information per industry standards.
You may, at any time:
We may update this policy at any time. Changes will take effect as soon as posted, and we’ll update the “Last Updated” date. Continued use of our services implies acceptance of any changes.
For questions or requests, contact us at:
For privacy questions or requests regarding Altered States Wellness generally, contact:
Email: info@alteredstatesfranchise.com
Phone: 972-393-0913
For location-specific questions, contact the applicable studio through our Locations page: https://www.alteredstateswellness.com/locations
212 W Campbell Rd, Richardson, TX 75080
Phone: 214-238-0955
Email: richardson@alteredstateswellness.com
118 Vintage Park Blvd. Suite C
Houston, TX 77070
Phone: 281-925-7001
Email: vintagepark@alteredstateswellness.com
1300 Red River Drive, Suite 200, Euless, TX 76039
Phone: 682-503-4217
Email: gladeparks@alteredstateswellness.com
4862 State Highway 121, Suite 210, The Colony, TX 75056
Phone: 214-407-7355
Email: thecolony@alteredstateswellness.com
Altered States Wellness
Altered States Wellness may collect your mobile phone number when you voluntarily submit it through our website forms, online booking tools, in-store forms, or other opt-in methods. Phone numbers are collected solely for communication purposes related to our services.
If you opt in, we may send you SMS messages that include, but are not limited to:
Message frequency will vary. Message and data rates may apply.
Providing your phone number and consenting to receive SMS messages is completely voluntary and not a condition of purchase. You may receive services from Altered States Wellness even if you choose not to opt in to SMS messaging.
You may opt out of SMS messages at any time by replying STOP to any message you receive.
For assistance, reply HELP or contact us directly using the information provided on our website.
After opting out, you may receive one final confirmation message confirming your unsubscribe request.
We do not sell, rent, share, or disclose your SMS opt-in information, phone number, or messaging consent to third parties or affiliates for marketing or promotional purposes. Your information may only be shared with trusted service providers (such as SMS or communication platforms) solely for the purpose of delivering messages on our behalf, and only in accordance with this Privacy Policy.
We take reasonable and appropriate measures to protect your personal information, including phone numbers collected for SMS communication, from unauthorized access, disclosure, or misuse.